Excited to share the insights from a fun and engaging workshop on Closing the Communication Gap! Yesterday, I had the pleasure of facilitating a mini…
In Steven Covey’s classic book: “The 7 Habits of Highly Effective People”, Habit #5 is: ‘Seek first to understand, then to be understood’
Recently a client of mine was telling me how he felt so frustrated with a team member because she kept missing deadlines & omitting important…
To be an effective listener takes effort … it involves listening beyond the words